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When it comes to child custody, facts matter. You may feel like you’re doing everything right, but unless you can show it, it may not count for much in court. Keeping accurate records can help you support your case and protect your child’s well-being. Whether you’re dealing with an initial custody determination or a request to modify an existing arrangement, documentation can help you make your case with confidence.

We’ve seen firsthand how helpful even basic records can be. A clear timeline or a few well-organized emails can often carry more weight than hours of emotional testimony. If you’re a parent in Massachusetts facing a custody issue, keeping good records is one of the simplest and most effective things you can do.

Why Documentation Matters in Custody Cases

Child custody decisions are based on what the court believes is best for the child. That includes looking at each parent’s behavior, involvement, and ability to provide a stable home. When disputes arise, it’s often one person’s word against the other’s—unless you have something to back up your claims.

That’s where documentation comes in. If your co-parent frequently cancels visits, shows up late, or makes decisions without consulting you, keeping a log of those actions helps show a pattern. On the other hand, records can also highlight the positive role you play, like attending school events, taking your child to the doctor, or staying consistent with drop-offs and pick-ups.

Even if things feel stable now, custody arrangements can change. If that happens, you’ll be in a much better position if you’ve been keeping track all along.

What Types of Records Should You Keep?

Not sure what to track? You don’t need to document every detail of your day, but here are some things worth keeping:

  • Parenting time logs: Note the dates and times of visits, pick-ups, and drop-offs. Track missed or canceled visits and any late arrivals.
  • Communication with the other parent: Save texts, emails, or keep a short summary of phone calls. Stick to facts—avoid writing down emotional reactions.
  • School and medical information: Hold onto report cards, school attendance records, and doctor appointment details.
  • Child support transactions: Whether you’re paying or receiving support, record the amount, date, and how it was paid.
  • Incidents or concerns: Note anything that affects your child’s safety, health, or emotional well-being, like exposure to unsafe environments or a breach of court orders.

Even if you never need these records in court, having them on hand gives you peace of mind.

How to Keep Records the Right Way

Keeping records doesn’t have to be complicated or time-consuming. What matters most is consistency. Here are a few ways to stay organized:

  • Use a simple notebook, spreadsheet, or calendar app.
  • Keep entries short, clear, and factual. Avoid speculation or personal opinions.
  • Save important messages or emails in a designated folder—don’t delete them, even if the conversation was difficult.
  • Consider apps designed for co-parenting. Some allow message archiving, calendar sharing, and payment tracking all in one place.
  • Back up your digital records in case your phone or computer is lost or damaged.

The easier your system is to use, the more likely you’ll stick with it—and that’s the key to building a helpful log over time.

How Records Can Help Your Case in Court

When it’s time to go to court—or even just meet with your attorney—having clear, organized records makes a big difference. It allows you to:

  • Show consistent involvement in your child’s life.
  • Disprove accusations or clarify misunderstandings.
  • Document compliance with the existing custody agreement.
  • Highlight issues that may warrant a change in the custody arrangement.

Judges appreciate facts, especially when they’re supported by dates, times, and documentation. A well-kept record can show the court that you’re reliable, engaged, and focused on your child’s best interests.

Start Strong by Staying Organized

If you’re in a custody dispute or expect one to be on the horizon, now is the time to start keeping records. Don’t worry if you haven’t done much yet—starting today can still make a difference.

At LaFountain & Wollman, P.C., we help parents throughout Massachusetts understand their custody rights and build strong, fact-based cases. If you’d like help reviewing what to track, organizing your records, or preparing for court, we’re here to support you. Contact us today to schedule a consultation. We’ll help you protect what matters most.

About the Author
Attorney Nicholas J. LaFountain has extensive experience litigating and negotiating civil disputes of many types. He has been successfully representing clients in the courtroom since 2004.